WHAT IS YOUR RETURN POLICY?

We're sorry you didn't love your product!

 

Please email us at: Support@hustleandsoulbtq.com before sending them out to get your returns approved 

We accept merchandise with tags attached in unworn condition up to 10 days after your item is delivered

 

Refunds will be made once item is received and may take 1-2 business days to show in your bank account

 

Kindly include your packing slip with returns

Shipping costs are NON-REFUNDABLE

Final sale items include: Accessories, Bralettes, Bodysuits, Clearance items

**To avoid any issues, please read each item description thoroughly before purchase. Contact us for any questions or concerns!

DO YOU OFFER FREE RETURN SHIPPING?

We do not cover any costs for refunds. Buyers will be responsible for any return shipping costs.

CAN I EXCHANGE MY ITEMS?

To exchange we ask you return your item and place a new order.

CAN I DO A RETURN EVEN IF I USED A DISCOUNT CODE?

Yes, as long as your item is not listed as final sale. You will be refunded the exact amount the item was purchased at.

WHAT ITEMS ARE FINAL SALE AND NON-RETURNABLE?

ALL accessories, bralettes, bodysuits, clearance items. Items sent back outside of the 10 day window will not be accepted.

WHAT IF I RECEIVE A DAMAGED ITEM?

Damaged items must be reported to Support@hustleandsoulbtq.com within 5 days of delivery. Further details will be provided.